
Many of our IT customers choose one of our Service Level Agreements, this provides you with the right level of support for your business at a fixed monthly cost. An onsite survey allows for a bespoke maintenance package to be tailored to your specific requirements.
You can expect:
•	Unlimited telephone support
•	Extensive remote support and management – (95%+ remote fix rate)
•	Highly skilled service desk engineers
•	On-site hardware / software support 
•	Back-up monitoring
•	Anti-virus management
•	Allocated account manager